Processing Time

• Orders are typically processed within 3-7 business days after payment confirmation, excluding weekends and holidays.
• During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Methods and Rates

• We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping.
• Shipping rates are calculated based on the destination, weight, and dimensions of the package. You can view the shipping costs at checkout before completing your purchase.

Domestic Shipping (Within [Country])

• Domestic orders are shipped via [Shipping Carrier]. Estimated delivery times vary depending on the shipping method selected:
  • Standard Shipping: [Estimated Delivery Time]
  • Expedited Shipping: [Estimated Delivery Time]
  • Express Shipping: [Estimated Delivery Time]
• Tracking information will be provided once your order has been shipped. You can track your package's status using the provided tracking number.

International Shipping (Outside [Country])

• We offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination.
• Customs duties, taxes, and other fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the shipping cost.

Order Tracking

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
• You can track the status of your order by entering the provided tracking number on the carrier's website.

Shipping Restrictions

• Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order.
• We do not ship to P.O. boxes or APO/FPO addresses at this time. Please provide a valid street address for delivery.

Delivery Issues

• If you encounter any issues with the delivery of your order, please contact our customer service team at [Customer Service Email] for assistance.
• In the event of lost or damaged packages, we will work with the shipping carrier to resolve the issue and ensure that you receive your order or a refund.

Contact Us

If you have any questions or concerns about our shipping policy, please contact Pockettretro@gmail.com. Our customer service team is here to assist you and provide the support you need.